Add to Favorites

The Vault - Technical Support

 

in General Discussion. This thread is set to STICKY.

01st Mar 2010 12:24:01 CET

# 13591
Avatar

DJ_Tiger

Also getting the problem were there is no Megalodon room, just a big hole... Running XP and Opera 10. everything else works more than great :D


Badge

05th Mar 2010 11:40:38 CET. Edited 5 minutes after.

# 13771
Avatar

MAG1270

Argh, disaster guys!

It seems the Vault has started failing on me :|

STEP BY STEP:

1.    Install Unity from this location: http://unity3d.com/unity/download/

2.    Load the Vault by entering the following URL into your browser and pressing enter: http://www.interstellarmarines.com/game/the-vault/

3.    Once the Vault is loaded press the only button saying ENTER THE VAULT

4.    Go in fullscreen

5.    Exit fullscreen

I believe Firefox 3.6 is causing this.

edit:

I'm back! Apparently Bullseye has the same problem.

STEP BY STEP:

1.    Install Unity from this location: http://unity3d.com/unity/download/

2.    Load Bullseye by entering the following URL into your browser and pressing enter: http://www.interstellarmarines.com/game/bullseye/

3.    Once Bullseye is loaded press the only button saying ENTER BULLSEYE

4.    Go in fullscreen

5.    Exit fullscreen

Badge

05th Mar 2010 13:22:33 CET

# 13772
Avatar

madwolf

I have Firefox 3.5.8 and I get one step longer. I can exit fullscreen without a crash but when I try to leave the page, that's when the crash occurs.

Win 7 x64, 6GB (no swap mem), ATi 4870, latest drivers.


Badge

12th Mar 2010 05:14:53 CET

# 14101
Avatar

skeps1s

I'm loving the approach the developers are going for. The game looks great (visually), but they don't go too over board, meaning it has a much more high accessibility for the user base.


Badge

15th Mar 2010 21:09:05 CET

# 14230
Avatar

heks

@MAG1270: Thanks for your report. It sounds like it's related to what I've described here


Badge

16th Mar 2010 17:56:41 CET

# 14243
Avatar

MAG1270

@MAG1270: Thanks for your report. It sounds like it's related to what I've described here

I'm sorry to say it, but the problem is related to Bullseye and the Vault. I can't recreate the problem from this Unity demo: http://unity3d.com/gallery/live-demos/tropical-paradise

While preloading Bullseye or the Vault I'm able to right-click, enter fullscreen, exit fullscreen, without a crash. So I'd assume the problem lies within the "core" since both Bullseye and the Vault is having these problems.


Badge

16th Mar 2010 23:04:31 CET

# 14251
Avatar

heks

@MAG1270: Thanks for your report. It sounds like it's related to what I've described here

I'm sorry to say it, but the problem is related to Bullseye and the Vault. I can't recreate the problem from this Unity demo: http://unity3d.com/gallery/live-demos/tropical-paradise

While preloading Bullseye or the Vault I'm able to right-click, enter fullscreen, exit fullscreen, without a crash. So I'd assume the problem lies within the "core" since both Bullseye and the Vault is having these problems.

Hmm I could've sworn this was a Unity/Firefox 3.6 compatibility issue, but I'll look into it tommorow morning.


Badge

17th Mar 2010 08:35:59 CET. Edited 17 minutes after.

# 14265
Avatar

MAG1270

MAG is BAK!

Okay, apparently I was wrong.

The problem lies within the "exiting fullscreen"-process. As you exit fullscreen the screen turns black for half a second or so, if you make any type of user input while it's at the black screen, boom, crash!

Though, in the tropical demo it seems to be random wether it crashes the webplayer or the browser, but the vault is always browser crash.

Could you perhaps contact Unity? Because the send bug report doesn't work, and I believe you have a higher chance of getting through than I have.

edit:

Okay, now the Vault crashed without a user input.. Unless you find a solution I'll make a more detailed report later today.


Badge

17th Mar 2010 16:35:28 CET

# 14267
Avatar

MAG1270

Perhaps the reason why there haven't been a fixed yet is because of the problems being quite random. Sometimes they happen, sometimes they don't. Sometimes the webplayer crash, sometimes the browser crash.

Windows 7 x64 and Firefox 3.6.

The last total of 20 or so tries on the tropical demo and the vault all showed the same though.

  1. Start the webplayer
  2. Enter fullscreen
  3. Exit fullscreen
  4. Redo 2. and 3.

From here various things has happen, webplayer crash, browser crash and browser freeze, not responding. It seems to be totally random.

I've tried to make it crash in the latest version of Chrome, Safari and Opera. I didn't manage to do so.

It's really strange, because today the problems seems to be with Firefox 3.6, but yesterday I was unable to crash the tropical demo in any way, and the vault only crashed with a user input while leaving fullscreen.. I give up :(


Badge

17th Mar 2010 16:49:40 CET

# 14268
Avatar

forgefire

try to re-install firefox and dont install any addons maybe? Make sure you have as few other programs running while testing

It sounds very strange... but at least it doesnt seem to (only) be a bug in the vault/bullseye releases but a Unity thing


Badge

18th Mar 2010 07:48:06 CET

# 14289
Avatar

Siepher

try to re-install firefox and dont install any addons maybe? Make sure you have as few other programs running while testing

It sounds very strange... but at least it doesnt seem to (only) be a bug in the vault/bullseye releases but a Unity thing

Firefox has a safe-mode, that runs without addons. No need to uninstall it.


Badge

16th Jun 2010 22:30:39 CET

# 18638
Avatar

shade001

My unity keeps crashing every time I try to load any program (bullseye, running man, or the vault). I dont really know why, it was working forever then it stopped.


Badge

16th Jun 2010 23:00:04 CET

# 18639
Avatar

shade001

Well it fixed itself, no idea why because I didn't change anything. New version of running man out???


Badge

19th Jul 2010 17:22:06 CET

# 20471
Avatar

kferin

Hi guys, I think I may be having an issue which wasn't covered yet.

I'm getting an error upon unity installation that says error writing to mscorlib.dll

any suggestions?

I recently partitioned my hard drive and tried installing the game in my Z drive rather than my C drive fyi


Badge

19th Jul 2010 20:16:10 CET

# 20482
Avatar

Saijin_Naib

Can the Kokoro CTR be added to the Vault?


Badge

29th Sep 2010 10:31:56 CET. Edited 1 minute after.

# 22410
Avatar

Cavadus

Total newb here, sorry if this has been addressed (there's no forum search, what the heck!) but my textures are insanely low res and all text in all of the demos is completely illegible. It's just pixelated blurs.

I'm running Win7 x64, Firefox 3.6.10 (tried it in Google Chrome but textures remained poor), 12GB RAM, GTX 285, Intel i7, and I'm on a very speedy cable internet connection (regularly download files and torrents at well over 1MB/sec).

Any ideas for getting some texture and UI clarity?

[b]Edit:[/b] I also get the Unity player crash whenever I exit fullscreen FWIW.


Badge

04th Oct 2010 11:45:30 CET

# 22522
Avatar

Aj

Megladon breaks it like a brick. i went to enter the megladon "enclosure" and fell through the level lol. and it was sounding soo deliciously tasty too. megladon, heh heh.

may have just been my system having a spaz so i dont know if this happens much, but it looked like it didnt actually load the bridge and platform beyond the door. it came up with downloading 100% and then after awhile megladon came up, then when the door opened it just looked black past that point, and when i walked in i just fell.... and thats about it, had to return to another page outside of teh vault.


Badge

04th Oct 2010 11:45:36 CET. Edited 7 minutes after.

# 22525
Avatar

Aj

apologies, double post. no apparent delete button also if it hasnt been addressed i believe the firefox 3.6 fullscreen problem may have to do with win 7, as im on xp and no issues here, except once i think when i first played bullseye, but hasnt so far and only seems to be when its loading or the connection is loaded up.


Badge

04th Oct 2010 15:34:47 CET

# 22526
Avatar

voyager33mw

Megladon breaks it like a brick. i went to enter the megladon "enclosure" and fell through the level lol. and it was sounding soo deliciously tasty too. megladon, heh heh.

may have just been my system having a spaz so i dont know if this happens much, but it looked like it didnt actually load the bridge and platform beyond the door. it came up with downloading 100% and then after awhile megladon came up, then when the door opened it just looked black past that point, and when i walked in i just fell.... and thats about it, had to return to another page outside of teh vault.

What browser are you using?


Badge

05th Oct 2010 22:53:32 CET. Edited 2 minutes after.

# 22545
Avatar

darthtoa

I'm completely new to the game, but All I get is a static-like screen when I try to play. I mean, When I switch windows really fast, I can briefly see the loading screen, and when I do full screen, all I see is white. The audio and hints are still there, though. That's what's really odd. Any help?? I'm running on a mac PPC computer. If you need any more info, I'll post it.


Badge

You need to sign in to post messages.