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The Vault - Technical Support

 

in General Discussion. This thread is set to STICKY.

09th Oct 2009 14:46:35 CET

# 4540
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heks

Here you can post technical issues you might experience on our site and in our playable releases. Please report any bugs and issues you may find.


Key Bindings

  • Movement - W/S/A/D
  • Run - Shift
  • Pause game - Left Mouse Button
  • Zoom - Right Mouse Button
  • Invert mouse - I
  • Enter / Exit Guided tour - E
  • Toggle Fullscreen - F (Uses desktop resolution*)
  • Exit Fullscreen - Esc

Recommended System Requirements

  • OS - Windows XP / Vista
  • Browser - Firefox
  • Processor - Intel Core 2 DUO @ 2.2GHz or AMD Athlon 64 X2 4400+
  • Memory - 2.0 GB RAM
  • GPU - NVIDIA GeForce 8800 GTS/640 or similar
  • Sound Card - DirectX 9.0c compatible

Unity Supported Platforms

  • Windows 2000 / XP / Vista
  • OS X 10.3.9 or newer

Known issues

Internet Explorer

  • No fullscreen - If you toggle fullscreen you need to close browser and reload page.
  • Mouse input bug in Windows 7

Chrome

  • Streaming bug**
  • Mouse input bug

OS X in general

  • Shader transparency bug - some objects are transparent.**

Links

* Unity Web Player


* For better fullscreen performance reduce your desktop resolution.

** Fixed in the next Unity release (2.6.0). ETA: Mid October.


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09th Oct 2009 14:51:48 CET

# 4543
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Siepher

No known issues in Firefox, lol.

It opens soon!


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09th Oct 2009 14:58:41 CET

# 4550
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Astalano

I'm good to go. Hype level is over 9000! :D


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09th Oct 2009 15:04:05 CET

# 4554
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Siepher

Running perfectly on my poor 8600 GT!

Loving it!


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09th Oct 2009 15:29:11 CET

# 4571
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Suduki

Running badly on my laptop :( But it's a study laptop anyway.


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09th Oct 2009 15:29:44 CET

# 4572
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amir

I'm getting this on an MBP with GeForce 9600M GT, OSX 10.5.8 and Win7, Firefox and Safari, Unity web player 2.5.1 and 2.6.0f4.

(Also seen on other hardware/software configs)


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09th Oct 2009 15:34:46 CET

# 4573
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heks

I'm getting this on an MBP with GeForce 9600M GT, OSX 10.5.8 and Win7, Firefox and Safari, Unity web player 2.5.1 and 2.6.0f4.

(Also seen on other hardware/software configs)

That's the shader transparency bug listed above. We're hoping Unity 2.6.0 will be released soon so we can get rid of this one. :)


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09th Oct 2009 15:44:13 CET

# 4578
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Siepher

You guys should be proud of how well The Vault runs.

It's a beauty, and once again Firefox conquers, with no bugs at all! Much love.


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09th Oct 2009 15:48:31 CET

# 4579
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amir

That's the shader transparency bug listed above. We're hoping Unity 2.6.0 will be released soon so we can get rid of this one. :)

As I said, I've tested it under 2.6.0f4 and the issue is still there - so I'm just hoping that this means this version of the Vault is without the fix that will make it work in 2.6 ;)

In any case - can't wait to see the Vault in all it's glory! :)


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09th Oct 2009 16:31:50 CET

# 4598
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iToby

I'm getting this on an MBP with GeForce 9600M GT, OSX 10.5.8 and Win7, Firefox and Safari, Unity web player 2.5.1 and 2.6.0f4.

(Also seen on other hardware/software configs)

That's the shader transparency bug listed above. We're hoping Unity 2.6.0 will be released soon so we can get rid of this one. :)

So do i! :( Cant see anything other then the walls on my iMac ;( And that goes for both safari and firefox...


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09th Oct 2009 16:31:51 CET

# 4599
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iToby

I'm getting this on an MBP with GeForce 9600M GT, OSX 10.5.8 and Win7, Firefox and Safari, Unity web player 2.5.1 and 2.6.0f4.

(Also seen on other hardware/software configs)

That's the shader transparency bug listed above. We're hoping Unity 2.6.0 will be released soon so we can get rid of this one. :)

So do i! :( Cant see anything other then the walls on my iMac ;( And that goes for both safari and firefox...


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09th Oct 2009 16:33:16 CET

# 4600
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ZeroSeven

I can report that Opera 10 also has the mouse input bug. But it streams just fine and works fine with full screen.

Btw would it be possible to get a crouch function?, there are some stuff I wouldn't mind being able to see from a lower angle.

Other than that, it's awesome stuff :) Keep up the good work, can't wait to see more.


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09th Oct 2009 16:47:02 CET

# 4613
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heks

As I said, I've tested it under 2.6.0f4 and the issue is still there - so I'm just hoping that this means this version of the Vault is without the fix that will make it work in 2.6 ;)

In any case - can't wait to see the Vault in all it's glory! :)

The Vault runs on Unity 2.5 - it's not compatible with the 2.6 beta or release candidates. If you uninstall the 2.6 player and install the latest Unity webplayer (2.5.x) it should work just fine (in Windows).

Like I wrote above, we're hoping for Unity 2.6 to be released in the near future so we can get rid of this transparency bug, and be compatible on both platforms and Unity webplayer versions :)


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09th Oct 2009 18:02:28 CET

# 4630
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thib

I know it's just a showcase and the arrow keys work but.. that would be cool to be able to remap the keys or simply switch the keyboard layout to AZERTY.

Very nice work overall. I love it.


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10th Oct 2009 05:01:24 CET

# 4747
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carbine7

Yeah, getting the shader transparency bug here to. I'll try uninstalling and reinstalling Unity 2.5


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10th Oct 2009 06:19:55 CET

# 4753
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Masuto

Minor note to be careful of, if you attempt to activate the Guided tour while running onto one of the tour-less areas of the Vault, it is possible (And easily replicable) to get the black out effect but have no tour to activate, forcing you to walk about a bit in the dark. Walking back into one of the tour-enabled areas and activating the tour will restore vision as normal.


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10th Oct 2009 09:29:10 CET

# 4759
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Siepher

Minor note to be careful of, if you attempt to activate the Guided tour while running onto one of the tour-less areas of the Vault, it is possible (And easily replicable) to get the black out effect but have no tour to activate, forcing you to walk about a bit in the dark. Walking back into one of the tour-enabled areas and activating the tour will restore vision as normal.

spl0itz!


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10th Oct 2009 14:02:28 CET

# 4780
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heks

Minor note to be careful of, if you attempt to activate the Guided tour while running onto one of the tour-less areas of the Vault, it is possible (And easily replicable) to get the black out effect but have no tour to activate, forcing you to walk about a bit in the dark. Walking back into one of the tour-enabled areas and activating the tour will restore vision as normal.

Thanks for reporting this bug. It'll be fixed for the next update.


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10th Oct 2009 23:34:03 CET

# 4823
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Pucokue

I'm not sure if you are able to use the mouse, but my mouse doesn't seem to work at all.


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11th Oct 2009 09:37:10 CET

# 4832
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Siepher

I'm not sure if you are able to use the mouse, but my mouse doesn't seem to work at all.

Is the window active? Try clicking, it may pause, but then just click again.


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